Telephone: 028 8676 6116

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If you have any questions about how we handle your personal information or are unhappy about how we have done so, you can contact us on office@tjhamiltonvolkswagen.com.

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD Telephone: 01452671560 E-mail: complaints@automotive-compliance.co.uk

Financial Ombudsman Service, If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service. This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk.

You also have the right to raise any complaint you may have with the ICO. You can do this by contacting them: -

 

  • By post: 3rd Floor, 14 Cormac Place, Belfast, BT7 2JB
  • By phone: 02890 278757 or
  • By their website: ni@ico.org.uk

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Copyright © 2025 Mid Ulster Cars Ltd. All Rights Reserved.
VAT Number - 974805581 | Company Number - NI601164 | FCA Number - 313486

Brookmount, 18 Dungannon Road, Cookstown, United Kingdom, BT80 8TL

Reg Office: Mid Ulster Cars Ltd Brookmount 18 Dungannon Road Cookstown County Tyrone BT80 8TL

VAT number 974805581


Mid Ulster Cars Ltd is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.

We can introduce you to a selected panel of lenders, which includes Toyota Financial services. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to Toyota Financial services, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and Toyota Financial services also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

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